Shipping & Returns
Most items purchased will ship within 5-7 business days, but can take up to 7-10 business days for more custom orders. A tracking number is sent to each customer once their purchased items have shipped. Please contact us at email@example.com with any problems with shipping.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Any item not in its original condition, damaged or missing parts for reasons not due to our error, or any item that is returned more than 14 days after delivery will not be issued a refund or exchange. All Clearance items and items that were purchased at a discount of 20% or more are Final Sale and we cannot refund or exchange these items.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Original shipping fees are non-refundable and return shipping is the responsibility of the customer. We strongly suggest choosing a shipping option that provides you with a tracking number so that you can make sure your return makes it back to us. We are not responsible for any returns lost in the return shipping process. We can only offer refunds for goods purchased directly through www.wateverdesigns.com. Any items purchased through third-party websites such as sassysteals.com, ebay, brickyardbuffalo.com, steals.com, Amazon, etc. will only be eligible for in-store credit for the amount that was paid on the third-party website for returned items. Original shipping fees or sales tax fees will not be included in the in-store credit amount.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
The Following Items are FINAL SALE and will not be issued a refund or exchange:
* All Clearance Items.
* Sale items where the item was purchased at a discount of 20% or more.
* Custom or personalized items
Holiday Return Policy
All purchases made between November 20, 2019 and December 25, 2019 must be postmarked for return on or before January 10th. Holiday returns will be for store credit only and must be in compliance with our return policy (see final sale policy above).
Please contact us at firstname.lastname@example.org for all returns and exchanges.